Privacy Policy

This legal text gives you details of how we collect and process your data using our website www.genesis-dynamics.com, including any information that you can provide us through the site when you sign up for a service, register for our newsletter, or provide your contact information through the form enabled for this purpose.

By providing us with the information, we inform you that our services are only directed to adults, so it guarantees that you are over 18 years of age when you send us the form.

1. DATA CONTROLLER.

Company name: Genesis Dynamics – FZCO.
Reg No- DSO-FZCO-37582
Registered Office: Premises Number 39700 001, IFZA Business Park, DDP, Dubai Silicon Oasis, Dubai, United Arab Emirates,

Genesis Dynamics – FZCO. is the controller of your data. 

WHAT DATA DO WE COLLECT?

The General Data Protection Regulation tells us that personal data is all information about an identified or identifiable natural person, all the information capable of identifying a person. This would not include anonymous or percentage data.

On our website, we can process certain types of personal data, which may include:

• Identity data: name and surname
• Contact information: email and telephone
• Technical data: login data, Internet protocol addresses, browser type, and version, configuration and location of the time zone, operating system, types and versions of a browser plug-in, and any other technology on the devices that you use to access our website
• Marketing and communications data: preferences to receive marketing communications from our side and preferred means of communication

We do not collect any data related to special categories of personal data (those that reveal their ethnic or racial origin, political opinions, religious or philosophical convictions, union affiliation, and information about their health, genetic or biometric data).

In case you are requested to collect personal data by law or according to the terms of the contract between us and you refuse to provide them, we may not be able to make such a contract or provide the service, and you must notify us about this in advance.

2. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

The means we use to collect personal data are:

• Through the form on our website, through our contact emails, or by phone, when:
• You request information about our services
• You contract the provision of our services
• You request quotes

• Through technology or automated interactions, we can automatically collect technical data about your equipment, navigation actions, and usage patterns on our site. This data is collected through cookies or similar technologies. If you want to expand the information, you can consult our cookies policy

Through third parties:

• Google: analytical data or search data. Outside the European Union.
• Social Networks: (Facebook, Instagram, Twitter, Linkedin…) outside the European Union. 

3. PURPOSE AND LEGITIMACY FOR THE USE OF YOUR DATA.

The most common uses of your data are:

• For the formalization of a contract between Genesis Dynamics – FZCO. and you.
• When you give your consent to the processing of your data
• When we need them to comply with a legal or regulatory obligation
• When necessary for our legitimate interest

The User may revoke the consent given at any time by sending an email to info@genesis-dynamics.com or consulting the section of exercise of rights below.

Below we attach a table in which you can consult how we will use your data and the legitimacy for its use, as well as knowing what kind of personal data we are going to deal with. We can process some personal data for some additional legal reasons, so if you need details about it, you can send an email to info@assisternet.com.

Commercial communications: you will only receive communications if

• You requested information or made a contract with us for a product or service
• If you provided us with your information, accepting the box enabled in this respect on our form
• If you have not indicated your willingness to stop receiving such communications

We obtain your express consent before sending any communication, being able to request at any time that we stop sending you communications in the email info@genesis-dynamics.com

When you choose to stop receiving our communications, your data will remain stored as a result of the contract made by you to comply with legal requirements.

Purpose: We will only use your data for the purposes for which we collect it unless we reasonably believe that we must use it for another reason, notifying you in advance so that you are informed of the legal reason for processing it and provided the purpose is compatible with the original purpose.

Conservation period: They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and the treatment of the data. The provisions of the files and documentation regulations will apply.

Subscriber data by e-mail or form: From the moment the user subscribes until they unsubscribe.

4. YOUR RIGHTS IN DATA PROTECTION

How do exercise these rights?
Users can send a communication to the registered office of Genesis Dynamics – FZCO. or to our email address info@genesis-dynamics.com, including in both cases a photocopy of your ID card or another similar identification document, to request the exercise of the following rights:

• Access to your data: you can ask Genesis Dynamics – FZCO. if is using your data.
• To request rectification, if they were not correct, or to exercise the right to be forgotten concerning them.
• To request the limitation of the treatment, in this case, they will only be conserved by Genesis Dynamics – FZCO. for the exercise or defense of claims
• To oppose your treatment: Genesis Dynamics – FZCO. will let you process the data in the way you indicate, except that for legitimate reasons or the exercise or defense of possible claims, these should continue to be treated.
• Regarding the portability of the data: in case you want your data to be processed by another firm, ask
• Genesis Dynamics – FZCO. will facilitate the portability of your data to the new manager.

Claim before the Information Commissioner’s Office: if you consider that there is a problem with how Genesis Dynamics – FZCO. is processing your data, you can direct your claims to the corresponding control authority.

We may have to request specific information to help us confirm your identity and guarantee your right to access your data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal information is not disclosed to any person who does not have the right to receive it.

All the requests are solved within the legal term indicated 1 month. However, it can take more than a month if your request is particularly complex, or if you have already performed a series of actions previously. In this case, we will notify you and keep you updated.

5. TRANSFER OF PERSONAL DATA

It is possible that, in the performance of our work, we need the help of third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee their rights:

• Providers of services that provide systems administration and information technology services.
• Professional advisors include lawyers, auditors, and insurers who provide banking, legal, insurance, and accounting consulting services.

All those in charge of treatment to whom we transfer your data will respect the security of your data and will treat them according to the GDPR. We only allow such managers to process your data for certain purposes and follow our instructions. However, you can ask us, in compliance with the transparency, for a list of who are these companies that provide us services, you can do it to the email: info@genesis-dynamics.com

6. DATA SECURITY

We have implemented the appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorized manner modified, or disclosed. In addition, we limit the access to your data to those employees, contractors, and other third parties who have a commercial need to know such data. They will only process your data according to our instructions and will be subject to a duty of confidentiality.

We have implemented procedures to deal with any suspicion of violation of your data and will notify you and the Control Authority in case it occurs, as regulated in the GDPR in articles 33 and 34, a security breach.

7. INTERNATIONAL TRANSFERS

Countries outside the European Economic Area (EEA) do not always offer the same levels of protection for their data, which is why European legislation has prohibited the transfer of personal data outside the EEA unless the transfer meets certain requirements.

Some of our external service providers are outside the European Economic Area (EEA), so the processing of your data will involve a transfer of data outside the EEA.

• Social networks: Freelance Security makes use of the social network Facebook, Instagram, Twitter, LinkedIn, etc.

If you need an extension about the specific mechanism used by us when transferring your data outside the EEA, you can contact us through our email info@genesis-dynamics.com.

8. ‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’

• https://genesis-dynamics.com/’will not pass any debit/credit card details to third parties’
• https://genesis-dynamics.com/’takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However https://genesis-dynamics.com/(website) cannot guarantee the security of any information that is disclosed online’
• https://genesis-dynamics.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’
• “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.